Cancellation and Refund Policy

Cancellation and Refund Policy

Thanks for showing trust in Braintastic and availing our services. Our team is always striving to provide quality products and exceptional services to our esteemed customers. All the services and products available at Braintastic are offered only after thorough research and analysis by our team.

In case, you are not satisfied, you can apply for service cancellation and refund by abiding a set of policies/conditions.

Cancellation and Refund Policy

  • Individual or “one-time-use” articles and products, which can be easily replicated or copied, cannot be returned and a refund claim won’t be entertained in such cases.
  • A subscriber of our monthly membership is eligible to apply for cancellation and refund only within the first 2 days of acquiring the service by filling out a prescribed cancellation form available on our website. An application for cancelation and refund can also be sent to [email protected]
  • For a continued membership which renews on its own, the cancellation will come into effect only upon the completion of the ongoing billing cycle.
  • No cancellation and refund will be possible for the services acquired through special discounts or offered on special occasions viz. Teacher’s Day, Independence Day, Diwali, etc.
  • Users are not eligible to get a refund for the services already completed.
  • No refund will be possible in case service are canceled from our side due to copyright infringement or violation of terms stated in our Terms & Condition section.
  • Users are eligible to apply for the refund only for the services in use. In case, he/she is not using the services, refunds will not be entertained.
  • We reserve the right to change or cancel any of Braintastic services for any reason, without prior notice.

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For Queries and Feedback:

Office Address:

  • 211 AGCR Enclave Delhi

    Working Hours: 10:00 AM – 5:30 PM (Mon to Fri)